- Customer Care
We love helping students at the Co-op Bookstore. And we help you in person, online, email or by phone! Plus you're always covered by our exclusive Textbook Guarantee. TEXTBOOK RESERVATION is now closed for September 2019.
For those of you who reserved your books please stop by the Co-op Bookstore during the Labour Day weekend to review your books with us. Get settled into Guelph and then come grab your books before the lines of September start. We look forward to seeing you:
Fri Aug 30 10am - 4pm
Sat, Aug 31 10 am - 5 pm
Sun, Sept 1 Noon - 4 pm
Mon, Sept 2 10 am - 4 pm
You'll find us in the basement level of Johnston Hall (residence building with the clock tower, facing Johnston Green).
Simply walk in, say you have a reservation, we'll look your name up and then show you your books. You will be able to review the entire order and all of your choices. You can change courses, formats or books freely at this time. It's a great idea to bring in a copy of your course schedule so we can verify that there were no mistakes made in course codes and section numbers.
Any textbook reservations not picked up by the end of Monday, September 2nd at 5pm will be reshelved for other students. Should exceptional circumstances prevent you from being able to pick-up your order on those days, give us a call & we'll try to make alternative arrangements.
Once you're happy with your order the Co-op Bookstore accepts Cash, Debit/Interac, VISA, MasterCard, Apple Pay, Co-op Account Card and personal cheques - with i.d. We cannot accept the U of G Textbook Plan.
You can become a member of the Co-op and immediately save an additional 5 % on everything we sell you.
No worries. You don't need a reservation to shop at the Co-op Bookstore. Simply stop by the store with a copy of your schedule whenever you are ready for textbooks, and our staff will grab your books for you. Please note line-ups happen routinely during the first week of class, but it moves quicker that it looks!
Frequently Asked Questions by 1st Year Students: