CONTACT the Bookstore

 

Customer service and inquiries: 

Please note at the beginning of semester the volume of calls is high and messages might take a couple of days to return.  Email is the best way of contacting us during that first week of September.

books@bookstore.coop

519-821-2050

Toll Free in Canada 1-800 869-2773

519-824-4120 university extension 52235

 

Faculty textbook submissions and questions:

coopbook@uoguelph.ca

519-821-2050

Toll Free in Canada 1-800 869-2773

519-824-4120 university extension 52235

 

Stop by the store and speak to us in person!

Open year round:  Monday - Friday 8:30am - 4:30pm

Closing early on Fridays during the summer (May - Aug)

Closed holidays and weekends.

Open extended hours at the beginning of every semester

See specific hours here

 

Accessibility 

Our building is not very physically accessible.   There are long stairs down to the basement and no elevator option.   There are shorter stairs to the basement if you come in the back of the building, off of Trent Lane.  Should you have any issues accessing our store, for whatever reason, we are happy to meet you outside or make other arrangments to suit you.  Call 519-821-2050 or 519-824-4120 ext 52235 or email books@bookstore.coop to make other arrangements.   

Please let us know if you experience any other barriers in accessing our services.   We are happy to provide alternative services or formats, or to make specific arrangements to facilitate your shopping.

 

Other resources:

Frequently Asked Questions

eBook/Access code redemption help