- Customer Care
Returned books must be in perfect, unread, unmarked condition.
Returned books must be in original packaging- shrink-wrapped packages must be un-opened.
** NON-RETURNABLE ITEMS INCLUDE: used books, coil-bound books, custom publications, lab manuals, course packs, repro books, CDs, DVD's, clickers, access code cards or ebooks.
Returns on items paid by cheque will be granted between the 10th and 14th day after purchase.
Extended returns for dropped courses until 06/15/18. Your drop-sheet is required (all other return conditions apply).
Distance Education students require Store Manager authorization prior to shipping returns.
ALL textbooks are NON-Returnable around & during the exam periods.
The Store Manager reserves the right to refuse any returns that do not meet our policy.